Privacy Policy

1. Who We Are

WYX Blender is the trade name used on wyxblender.com for commercial beverage and restaurant equipment sourcing services. The operating company is Foshan Chengyunxiang Trading Co., Ltd. (佛山诚云祥贸易有限公司).

• Trade Name: WYX Blender
• Legal Entity: Foshan Chengyunxiang Trading Co., Ltd. (佛山诚云祥贸易有限公司)
• Business Location: China
• Email: junwu@wyxblender.com
• WhatsApp: +86 131 9278 4020

2. Information We Collect

We collect information that buyers choose to provide when requesting product recommendations, wholesale pricing, samples, OEM/ODM support, voltage options or shipping guidance.

• Name, company name and job-related contact information.
• Email address, WhatsApp number, country or destination market.
• Interested products, estimated quantity, target use, voltage or plug requirements and inquiry message.
• Technical website data such as IP address, browser type, device type, approximate location, referring page, visited pages, form security signals and cookie preferences.

We do not process online payments on this website. The public inquiry form is for B2B product and quotation communication, not for collecting payment card or banking details.

Procurement Service Information

When a buyer requests procurement support, we may receive equipment lists, drawings and specifications, supplier information, third-party quotations, PI or invoice references, freight-forwarder information, inspection material and uploaded files. We use this information only to review the request, coordinate the confirmed service scope, protect the site against abuse and meet applicable record-keeping obligations.

Do not submit bank passwords, verification codes or unnecessary payment credentials through the public form. Procurement information may be shared with the buyer’s nominated supplier, logistics provider, inspector or other party only where necessary for the confirmed request. Contact us to request access, correction or deletion where applicable.

3. How We Use Information

• To reply to wholesale inquiries and prepare quotations.
• To recommend suitable commercial blenders, cup sealers, bubble tea equipment and kitchen machines.
• To discuss MOQ, samples, OEM/ODM, voltage, plug type, spare parts and shipping options.
• To improve website navigation, product pages, contact forms and advertising performance.
• To prevent spam, abuse, fraud and unauthorized automated submissions.

4. Cookies and Tracking Tools

Our website uses cookies and similar technologies in limited categories:

• Essential cookies: WordPress, WooCommerce, security, session and form-protection cookies required for the site to work.
• Preference cookies: cookie-consent choices and basic display preferences.
• Performance cookies: cache and page-performance tools such as LiteSpeed Cache.
• Marketing cookies: Meta Pixel may be used to measure ad performance only where consent is available and allowed.

If you reject non-essential cookies, marketing tracking should not be used for your visit. You can change preferences through the cookie settings tool where available or through your browser settings.

5. Third-Party Services

We use service providers that help operate the website and respond to B2B inquiries, including WordPress, WooCommerce, LiteSpeed Cache, WPLP cookie compliance tools, Yoast SEO, Wordfence security tools, WhatsApp, email service providers, hosting providers and Meta Pixel where marketing consent applies.

If you contact us through WhatsApp, your communication is also subject to WhatsApp’s own privacy practices. We use WhatsApp to answer product questions, receive equipment photos, discuss catalogs and support quotation follow-up.

6. Sharing Information

We do not sell customer inquiry information. We may share necessary inquiry details with trusted manufacturing partners, logistics providers or service providers only when needed to answer your request, prepare a quotation, confirm technical feasibility, arrange samples or support delivery.

7. Data Retention

Inquiry emails and related sales communication are retained only as long as needed for B2B sales follow-up, customer service, record keeping and legal compliance. Contact form retry data is kept temporarily and is not stored as a long-term customer database record by this website plugin.

8. Your Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, objection or withdrawal of consent regarding your personal information. To make a request, contact us at junwu@wyxblender.com.

9. International Visitors and Transfers

Because we serve international wholesale buyers, inquiry information may be processed in China and in other countries where our website, email, messaging, logistics, sourcing or technical service providers operate. We take reasonable steps to protect business inquiry information during this process.

10. Updates to This Policy

We may update this Privacy Policy when our website, contact methods, cookie tools or business processes change. The latest version will be posted on this page with an updated date.