Equipment Supply and Procurement Requests
Contact us for WYX catalog products or submit a procurement request for equipment that is not currently listed.
Send Your Equipment Inquiry
Required fields help us prepare an accurate reply without unnecessary follow-up.
Answers Before You Order
Review common questions about samples, customization, pricing, shipping and after-sales support.
How do I choose a suitable product?
Tell us the intended application, destination market and equipment type. Sales can then compare the available models with you.
Can I request product photos or videos?
Ask sales for the product information currently available for the model you are reviewing.
Can I request a sample?
Sample availability and terms depend on the product model. Please confirm them in the quotation.
Can different products be quoted together?
Send one product list and sales will confirm which models can be coordinated in the same order.
Are different voltage or plug options available?
Available electrical configurations vary by model and must be confirmed before the order is placed.
Can branding or packaging be discussed?
Branding and packaging options depend on the product and order requirements. Include the request in your inquiry for confirmation.
Which trade terms are available?
The applicable trade term will be stated in the formal quotation after the destination and order details are reviewed.
How is wholesale pricing calculated?
Pricing depends on the selected model, configuration, quantity and delivery requirements.
Which payment methods are available?
Payment instructions are confirmed in the formal quotation or invoice. Do not send payment based only on public website content.
How long will production and delivery take?
Timing depends on model availability, configuration and destination. Sales will confirm an estimate before order confirmation.
Which shipping method should I use?
A suitable option can be discussed after the destination, product list and shipment size are known.
Can container shipping be discussed?
Container and consolidated shipping options depend on the order volume and destination. Ask sales to review the shipment plan.
What warranty or after-sales terms apply?
Warranty and after-sales terms vary by product. Use the terms confirmed in the quotation and product documentation.
Start With Your Product List and Destination
We will help you compare suitable models, quantities and shipping options.